PRIVACY

How do you keep my data safe?

Do you share my data with anyone else?

THE BASICS

How does Hanu improve my mental wellness?

How do you generate insights?

LOGIN & ACCESS ISSUES

I was an original beta tester for Hanu Health. Do I need to create a new account or can I login with my old credentials?

How can I log in again after I’ve been logged out?

DATA ISSUES

Why isn’t the Hanu app showing my Apple Health data?

Why isn’t my Apple Watch recording my sleep or exercise?

Why isn’t my Hanu Health grabbing my sleep data automatically when I open up the app to check in?

Why is my sleep score in Hanu different from my other tracker?

Why is my sleep data in Hanu different from my Apple health sleep data?

My Orange Theory data is not showing up.

How are points calculated?

What can I do to receive more points?